This policy explains how Chimney Experts Boston handles information submitted through this website.
Information you provide
When you request service, you may provide your name, telephone number, street address, city, requested service, preferred appointment date and arrival window, and optional notes. Please do not submit payment-card, government identification, medical, or other sensitive information through the scheduling form.
Information collected automatically
The website and hosting environment may record technical information needed for security and operation, such as an IP address, request time, page requested, browser type, and error information. The scheduling handler also uses an IP-derived rate limit to reduce spam.
How information is used
Submitted information is used to respond to your inquiry, review the requested service, contact you about scheduling, maintain service and security records, prevent abuse, and comply with applicable obligations. A form submission is a request only and does not confirm an appointment.
Sharing and sale
We do not sell information submitted through the scheduling form. Information may be available to service providers that operate the website or communications systems, or disclosed when reasonably necessary for security, legal compliance, or protection of rights. Any provider is expected to receive only the information needed for its function.
Retention and security
Information is retained only as reasonably needed for scheduling, service records, security, dispute resolution, or legal obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask about information you submitted, request a correction, or request deletion subject to legitimate recordkeeping and legal needs by calling the number shown on this website. Browser controls can be used to manage cookies or local storage if analytics or similar tools are added in the future.
Children
This website is intended for adults requesting residential or property service and is not directed to children.
Changes
This policy may be updated as website practices change. The effective date above identifies the current version.
Contact
Questions about this policy can be directed to Chimney Experts Boston using the telephone number or contact page on this website.